Refund Policy

1. Satisfaction Guarantee

We stand behind the quality of our products. If you are not satisfied with your purchase, you may request a return or exchange.

2. Return Period

Our return and exchange policy is valid for 7 days from the date your order is delivered.

3. Eligibility Conditions

To qualify for a return or exchange:
• The product must be unused
• The product should be in its original packaging
• The item must be in resellable condition

4. Processing Time

All return and exchange requests are processed within 3 to 5 working days after approval.

5. Delivery Charges

• Original delivery charges are non-refundable
• For exchanges, customers are responsible for delivery costs

6. Damaged or Incorrect Products

If you receive a damaged item or the wrong product, Zamiran Organics will cover all delivery charges for return or exchange.